About
BRS
Mission Statement
Our mission is to provide the most effective,
efficient, comprehensive and safe pest control services for you homes and
your families. At BRS we stress
a proactive approach to pest control. BRS
uses aspects of each particular pests biology
and behavior, knowledge of home construction and pest movements through
structures, and knowledge of pesticide toxicity and chemical composition
to identify and eliminate problems before they become major issues.
BRS
Pest Control and Consulting LLC was founded as Brown Recluse Solutions
Consulting in 2001 in Lawrence, Kansas. In 2004 the business introduced
pest management into the strictly consulting businessand oofficiallybecame
known as Brown Recluse Solutions (
BRS)
Pest Control and Consulting. Initially BRS became a specialty pest
control business specializing in treatment of brown recluse spiders.
Over the years business has expanded to include a variety of insect,
spider, wildlife, and other pest problems. Early on BRS became the
"
GO TO" company for extreme pest control issues, difficult cases,
and hard to control pests, earning BRS the title of "
The persistent
pest specialists".
BRS has made
a long-term commitment to the North Eastern Kansas and North Western Missouri.
We plan to commit our skills, time, and expertise to solving pest
management issues for many years to come.
BRS is a proud member
of:
Douglas County Connection (DCC) is a devoted group of local professionals
dedicated to the promotion and growth of the businesses owned and operated
by DCC members.
Customers Attention, Customer
Retention and Customer Service
We are a customer driven and customer supported company
We are dedicated to:
· To protecting the health, safety, and security
of our customers and communities
· To protect against pest intrusion or invasion
and prevent any reoccurrence
· To stay on the cutting edge of the industry
· To respond to changes in the industry
· To show equal respect for customers, management,
and fellow employees
· To maintaining the most progressive, safe,
and detailed services possible.
· To explaining our protocols and service prior
to or directly following each service
· To listening fully and prepare diligently
before, during and after service.
·
We stress:
· A fast and thorough response to all customers
and potential customers
· Listening and responding to customer feedback
· Maintaining the highest level of professionalism
with our customers, employees, and
others in the field.
· Making every customer feel unique and welcome
· Show customers appreciation and gratitude
during each and every opportunity
Organizational Values
· We trust and respect all individuals
· We exercise honesty and integrity
· We encourage innovation, flexibility and
insight, while maintaining goals and objectives
· We encourage the input of employees
· We believe in ongoing training, program revision,
and education to maintain the highest level
of service
· We believe in setting short-term and long-term
goals
· We believe in listening to and responding
to employees
· We encourage community involvement
· We include employees in our decision making
efforts
· We focus on achievements and reward high
levels of achievement and contributions by our employees
We believe in an approachable,
open and honest environment that may be used to:
· Share ideas, review changes, review goals
· Discuss any problems, frustrations, or hindrances
· Discuss your role, your career, and your
future with the company and outside of the
company
· Track your progression and development within
the company
Kansas Pesticide Business License # 5472
Kansas Certified Commercial Applicator Certification # 17859
Kansas Demonstration and Research Pest Control Certification #17859
Missouri Certified Commercial Applicator License # C14113
